Payment policy

How to Complete Your Purchase

When you are ready to purchase your selected items, simply click the “Proceed to Checkout” button. You may complete your purchase as a guest—no account is required.

At checkout, you will see a detailed summary of your order, including the total amount due for your items. You can then select your preferred payment method and enter your billing address to finalize your purchase.

Accepted Payment Methods

Calevina™ accepts the following secure payment options:

We only work with trusted payment providers such as PayPal, Oceanpayment and Klarna to ensure you are always protected by their buyer protection services.

All prices on our website are listed in GBP (£), and final charges will appear in your order summary before completing checkout.

Payment Security

We take your privacy and payment security seriously. All payment transactions are processed through a secure 128-bit SSL encrypted environment, ensuring your personal and financial information is protected.

You can confirm that your transaction is secure by checking for a padlock icon in your browser’s address bar during checkout.

For your protection:

  • Calevina does not store or retain your credit or debit card information after the transaction is completed.

  • Payment details are transmitted directly and securely to our banking partners for authorization.

  • Every transaction is processed in compliance with the Payment Card Industry Data Security Standards (PCI DSS).

You can shop with confidence knowing your credit card or bank account details are fully encrypted and handled securely.

Payment Verification

To protect customers from fraud, Calevina implements a payment verification process for certain transactions. In some cases, additional confirmation may be required before your order is processed or shipped.

Please ensure that your contact details (email and phone number) are correct and up to date in case our support team needs to verify your order information.

Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order number, purchase details, and receipt.

If you do not receive a confirmation within 24 hours (London Time) of placing your order, please contact our support team for assistance.

Company Information:
Ottyshop Ltd
Company Number: 13571016
Registered Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: hej@calevina.com
Phone: +44 7971443969